Remote Support

Remote Internet Support

Remote Support

ST Computer Solutions Support Plan is useful for printer issues, email problems, virus & malware removal, annual security and performance servicing, help with software and more. By appointment only.

Most computer issues can usually be fixed using our Remote Support Service, using your internet connection and do not require you to bring your computer into my workshop.

Please Note: some problems are not a quick fix and may require in-shop repair. During the consultation I will advise you, if further action is required.

Pricing

Half Hour – $45
One Hour – $75
Two Hours – $140

Please Note: Before each remote support session, a pre-paid support plan is required, unless you and I have made a prior billing arrangement.

Billing is calculated in 10 minute increments rounded up. Your pre-paid time does not expire unless used up during support. I will keep track of unused support time in your customer asset notes. By appointment only.

Payment Method

A pre-paid support plan payment is required before the remote support session begins, unless prior payment arrangements have been made between you and I.

Payment is to be made through PayPal, by Visa, MasterCard, American Express, Discover or PayPal.

Select & Pay for a Support Plan Below First

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